Baggage Policy

How much baggage can you take?

Know the allowed measurements, restrictions and what's included on your ticket.

· Checked Baggage

· Carry-On Baggage

· Traveling with Smart Bags?

 

Your call: You decide how to travel with our low prices.

Flights within Mexico

Clean Base Fare

It allows you to transport, at no extra cost: 

· 2 Carry-on bags (standard size) that must not weigh over 22 lb. (10 kg) in total (including both bags), of 22.4 x 15.7 x 12.9 inches (57 x 40 x 33 cm) each.


Remember that if you need to, you may add more baggage during your booking process or by going to My trips.

Regular Fare

It allows you to transport, at no extra cost: 

· 2 Carry-on bags (standard size) that must not weigh over 22 lb. (10 kg) in total (including both bags), of 22.4 x 15.7 x 12.9 inches (57 x 40 x 33 cm) each.

· 1 Checked bag of up to 55 lbs. (25 kg) and 62 total inches (158 cm).

You can add the extra baggage you need for your trip with an extra charge. You may take up to a total of 5 checked bags of maximum 55 lb. and 62 total inches (height + width + length) each, for an extra cost per checked piece.

International Flights

Clean Base Fare

It allows you to transport, for no extra cost: 

 

· 2 Carry-on bags (standard size) that must not weigh over 22 lbs. (10 kg) in total (including both bags), of 22.4 x 15.7 x 12.9 inches (57 x 40 x 33 cm) each.

 

Remember that if you need to, you may add more baggage during your booking process or by going to My trips.

Fare + Baggage

It allows you to transport, for no extra cost:

 

· 2 Carry-on bags (standard size) that must not weigh over 22 lbs. (10 kg) in total (including both bags), of 22.4 x 15.7 x 12.9 inches (57 x 40 x 33 cm) each.

· 1 Checked bag of up to 55 lbs. (25kg) and 62 total inches (158 cm).

You can add the extra baggage you need for your trip with an extra charge. You may take up to a total of 5 checked bags of maximum 55 lbs. and 62 total inches (height + width + length) each, for an extra cost per checked piece

v.club Fare

With your v.club membership you get up to 20% discount on your base rate and and discount in your first checked bag.

By paying this preferential fare, you choose to fly without a checked bag, with the right to take, for no extra cost, 2 Carry-on bags (standard size) of 22.4 x 15.7 x 12.9 inches (57 x 40 x 33 cm) each and 22 lbs. (10 kg) in total (including both bags).

Remember that to have access to this fare, you must have a v.club membership.

Carry-on baggage

Please take note that all you take with you on board is part of these 22 lbs. (10 kg) including: Carry on (standard size) handbag, backpack, portfolio, electronic equipment, photography equipment, bags, diaper bags, etc.

 

Important

· As of June 30, 2018, new provisions of the TSA will restrict the transportation of powdered products of more than 350 ml (12 oz) in carry-on to all Customers traveling to the United States.
· Transportation of powder products over 350 ml (12 oz) will only be allowed as checked baggage

Do you want to add something to your fare?

Add a few more pounds

For you to travel with everything you need, you can add up to 22 lbs. (10 kg.) extra divided between two standard-sized carry-on bags (44 lbs. in total).

When adding extra weight to your carry-on during your booking process or at our My Trips section, you will get benefits such as Priority Boarding and priority to take your baggage on board using the cabin compartments (subject to availability).

Remember that in case you exceed the allowed weight and measurements for your standard-sized carry-on on each fare, you will have to check your bags covering the corresponding overweight and/or oversize charges. 

Checked Baggage

You may take up to a total of 5 checked bags of maximum 55 lbs. (25 kg) and 62 total inches (158 cm) (height + width + length) each, for an extra cost per checked piece.

If your bag weighs more than 55 lbs. (25 kg) and measures more than 62 total inches (158 cm), you will have to pay an extra fee for overweight. The max weight allowed in checked baggage is 99.2 lbs (45 kg).

Baggage Calculator

You can check the Additional Service Fees here

Baggage Guarantee and Possible Baggage Problems

Baggage Guarantee

In Volaris we are committed to making your baggage arrive on your flight, that's why we created our Baggage Guarantee.

 

Possible Baggage Problems

In case of delay, damage or loss of baggage, we provide the care you need through our Contact Center.

® 2018  Volaris and its logo are trademarks of Volaris.

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