With the Volaris is With You service, we aid adults over 60 from the check-in at the airport of origin until they arrive at their destination.
When purchasing this service, the senior adult must arrive at the airport accompanied by a person over the age of 18 who can provide their personal information (name, telephone number, address, and official identification), the information of the senior who will be traveling, and the contact information of the person who will welcome the senior adult at the destination airport, and who must declare under oath that the statement about the travel condition of the Unaccompanied Senior is true and that they release Volaris from all responsibility regarding their health condition.
· It does not include transportation to/from the airport.
· If you require a wheelchair, you can request it when purchasing your flights, at the counter before your flight or through our Call Center.
· See the Additional Services Fees here.
· The price for this service is per customer, per flight, and is not transferable.