Medical Needs

Travel with everything you need to meet your specific needs

You can fly with everything you need to be more comfortable during your trip. All you have to do is make sure to comply with the following recommendations.

Portable Oxygen Concentrator

Carry on Board

You can take any of the following POCs with you:

· Philips Respironics EverGo
· Inogen One
· Inogen One G2
· Inova Labs Life Choice
· Oxus, Inc. RS-00400
· Invacare XP02- XP01 00
· Invacare SOL02
· SeQual Eclipse
· DeVilbiss Helthcare iGO
· AirSep FreeStyle
· AirSep LifeStyle
· Delphi Central Air, Evo
· Oxlife lndependence Oxygen Concentrator


- Oxygen tanks are not allowed on board; only POCs are allowed.

Special Considerations POC/CPAP

· Volaris Ambassadors are not allowed to administer any medication.

· If you need to medicate during the flight and you can't do it on your own, you'll need to travel with someone who can assist you.

· Airplanes are public places, therefore we cannot guarantee that it will be an allergen-free environment.

· If you suffer from an allergy to any service animal present in the flight, ask the flight attendant to change your seat (subject to availability).

· If you require the use of a POC, be sure it comes with enough battery for the entire flight. Remember that there may be delays or deviations.

· A CPAP is considered as cabin baggage, therefore it must comply with the weight and measurement policies. Please notify Volaris personnel about the requirements to use it during the flight; we recommend not using it during a landing or takeoff.

· Incubators and stretchers are not allowed on board.

Medications on the Flight

The Volaris Ambassadors are not authorized to administer any type of medication. If you must medicate during the flight and you can not do it personally, you will need to travel with someone who assists you.


If you have an allergy to any service animal on board, a flight attendant can help you with a change of seat (subject to availability). Consider that airplanes are public places, so we can not guarantee that they are allergen-free spaces.

Incubators or stretchers

Due to safety issues and air restrictions, with Volaris it is not possible to transport incubators or stretchers on board for any reason.

 Flight Restrictions

If you are ill, you don’t need to bring a medical certificate. However, people with the following conditions will not be able to travel: 

· Diphtheria

· Tuberculosis

· Hepatitis 

· Smallpox

· Measles

· Meningitis

· Open or bleeding wounds

· Recovery from recent surgery

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